The hotel houses a bar and lounge, where guests can relax with a cold or hot drink, browse the complimentary newspapers, or watch television. Internet access is available in the public areas and conference rooms cater for those with business needs; secretarial services are available. Multilingual staff at the 24 hour front desk can assist with any queries and provide sightseeing assistance. There is also the informal hotel restaurant, Le Parc, which serves English, and international dishes. The central location of this hotel means that guests have access to the recreational activities offered near Whiteley's shopping centre, 500 metres away; such as a gym, ice-skating, and bowling. Guests can also visit Buckingham Palace, Madame Tussaud's, and the Houses of Parliament, all withi London Heathrow Airport is 24 kilometres away.